Pollo Tropical in Florida

"In general I can say that my experience as a customer at Pollo was incredible my food was so good just like if my momma did it and the manager took the time to take care of me. Thanks Pollo Tropical <3"

"Tasty food for a good price! Portions are just right, not too much but enough. Would definitely recommend! My parents did not really like their plates though but my wrap was just right and kids were happy"

"“I had a great experience at Pollo Tropical! The food was fresh, flavorful, and served quickly. The grilled chicken was juicy and perfectly seasoned, and the sides tasted homemade—especially the black beans and rice. The staff was friendly and made sure my order was correct, and the restaurant was clean and welcoming. Portion sizes were generous for the price, and I really appreciate the variety of healthy options on the menu. Definitely one of my favorite spots for a quick but delicious meal.”"

"Amazing experience at Pollo Tropical! The staff was incredible—there was a small mistake with my order, but they fixed it immediately without any hassle, and even gave me fries. Great customer service, friendly team, and such a positive vibe. Love the team and love this place. I’ll definitely be back!"

"I love eating at Pollo—it’s fast, tasty, and this location is always quick with service. The young lady who helped me, I believe her name was Wildiana, was very kind and provided excellent customer service. I was surprised to hear she had just started working there because she handled everything so well. Overall, great service and friendly employees at this location!"

"This place is a savior when I feel too lazy to cook. Chicken plate with rice and beans and the garlic sauce are always the best option. Only around $20 with a drink and you dont need to wait long. Plenty of parking though it might get busy sometimes. They have a drive through too."

"I work in the area and have been coming to this location for over a decade. The food is always great as is the service. I would especially like to commend Manager Suyen. She is always professional and seeks to appease even the most challenging customers. I've seen her deal with a belligerent customer yet maintain her composure and do everything reasonable to rectify the customer's issue. This is a very well run store."

"Great quality and tasty food! I always order a side of the fried yuca and never disappointed. Excellent and fast service!"